Barchester Customers How to Order using MF/PO as a payment method

There has been a lot of confusion on how best to place orders for equipment required from our website now the new MF Medius system is in place.

We would recommend ordering using the following method:

1.       Go on our website and head to the Online Shop.

1.1.    Add all your required items to basket/cart.

1.1.1. Click on the basket in the top right corner of the webpage.

1.1.2. You will now see an empty PO box at the bottom right, Type “MF to Follow” in the empty PO box

1.2.    Press the Orange CHECK OUT button on the bottom right to move the next step.

Sign in using your Barchester Email Address as required.

1.2.1. Once at the Order Review Page, Check/Insert Delivery Address Details, Choose a shipping option if there are multiple options or if the default delivery option has not auto selected.

1.2.2. Choose Purchase Order as the Payment Method

1.3.    TAKE NOTE of the Subtotal Amount.

1.4.    TAKE NOTE of the Shipping Amount.

1.5.    Press REVIEW ORDER.

1.5.1. Check and Review Order and Press COMPLETE ORDER on the next page

1.5.2. You will then receive an email with an “Order #xxxx Confirmed” - NOTE THIS # NUMBER

1.6.    Finally, Go onto your Medius order site to raise an MF number.

1.6.1. You can individually describe the items / quantity or just do as one line using the Email Order Confirmation #number on the Medius order (as per 1.5.2), Ensure the subtotal of parts is matching the noted subtotal price from the Check Out stage (as per 1.3).

1.6.2. Add the postage costs as a separate line on the Medius order (as per 1.4).

1.6.3. Submit your MF for approval with management etc.

·         We will place your order on hold until we receive an MF number from the Medius System. Once we do receive an MF, we will open it and find the Order Number (as per 1.5.2) within the document and will allocate the MF Number to the Web Order and prepare the order.

·         Finally we will invoice head office for all orders made on the website, we provide head office with the full order details, Parts, Quantity, Name of person ordering, Tracking Info (where possible) and the MF number. These invoices are processed approx. 30 days from date of delivery.

·         Any MF Document that comes through with costs or quantity that do not match the web order will cause delays.